Information Technology & Computer Support

Malware Infections: Where should I start?

We recommend loading and running Malwarebytes (  There is a free trial and it finds and cleans up infections,  If Malwarebytes works for you, we recommend buying it.

Other free tools include:

  • Scroll down to load Housecall for Windows.  Let it run completely through.
  •  Next, we recommend Bitdefender.  This is another option to scan your computer.  Note that this may take several hours so just be patient.


Tech Support Phone Numbers: Open 24/7/365 here are a few numbers that might help too. ​ 

  • Dell: (800) 456-3355 
  •  Comcast: (800) COMCAST   
  • HP (800) 474-6836
  • AT&T/BellSouth: (888) 321-2375 ​